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Customer Services:

Returns Policy

We want you to be 100% satisfied with your bag. You can return it within 30 days of receipt, no questions asked.

Please make sure the product is in good condition when it is sent back to us. We do not charge restocking fees of any kind. However, shipping charges are not refunded.

All returns must be sent to:

Spire Bags,
Unit 1A Toll Bar Estate,
Sedbergh,
Cumbria,
LA10 5HA.
Attn: RETURNS

Please include your order number when returning products to us. It is important that you ship the product to us in a way that can be tracked. Once your product is received, we will notify you of your credit being issued.


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